Is your digital marketing and customer service strategy set up to meet your 2018 business goals?

The next Sydney Hubspot User Group event will provide the inspiration, education, and connections you need to grow and transform your business this year.

Join us for sessions from HubSpot marketers and agency specialists, to learn how to use the inbound marketing and customer service methodologies to grow your business online. This event brings you the latest insights, research & marketing trends to give you the edge on driving more leads and customers.

Includes an expert keynote session on HubSpot's new Service Hub, customer service trends, mini sessions covering HubSpot tips and a panel session discussing the latest marketing trends for businesses in 2018.

Everyone welcome, free event, bring your curiosity and questions.



Video Marketing Fundamentals

We'll cover the best practice fundamentals you need to crush video marketing in 2018.


Service Hub

Learn about HubSpots brand new Service Hub offering and how Customer Service is a key revenue channel.

Ask the Experts

Ask the Experts

Panel session with seasoned marketing experts answering your digital marketing questions.


Attend the Sydney HubSpot User Group and expand your inbound marketing expertise...

Welcome and Session 1
Video Marketing Fundamentals & Best Practice in 2018

5:30 - 6:00pm - Registration, Beer & Nibblies

Drop in early, grab a beer and some food! Meet some of your fellow marketers before we get started.


6:00pm - 6:15pm - Welcome & overview of the night

Tony Eades will kick things off with an overview of the night, and explain the who/what/why. Plus a few breaking marketing news items!


6:15pm - 6:30pm - 5 Marketing Trends You Need to be Implementing Now

Where do you start with you video marketing strategy? What type of videos work best at different stages of the buyer’s funnel?

In our first session Moby Siddique will covering these key questions in a video marketing best practice session.


6:30pm-6:35pm - Q+A

We'll keep a few minutes for questions at the end. 

As we prepare for our Keynote Session next...

Keynote Presentation
HubSpot's new Service Hub

6:35 pm - 7:05 pm - Keynote session

Daniel Bertschi, Principal Sales Engineer at HubSpot will be taking us through the brand new Service Hub product from HubSpot.

Today, happy customers are the secret to growing your business. They buy more, stay with you longer, refer their friends, and tell the world they love you.

To make this a reality, you need to take a proactive approach to helping your customers — and software that not only makes it possible, but also easy.

In this session Daniel will be taking us through the opportunities of providing comprehensive customer service and the ways we can utilise to enable customer service best practice in your business.


7:05 pm - 7:15 pm - Q&A

Time for questions related to the Keynote session.

Panel Session
Ask the Experts Q&A

7:15 pm - 7:25 pm - Quick Break

Stand up, grab a drink refill, and get ready for the Q+A session.


7:25 pm - 7:45 pm - Q&A Session

Tony Eades, Director of Strategy at The Brand Manager, facilitates a panel session with industry experts, including:

The panel will be answering questions on inbound marketing, digital marketing, customer service and video marketing.

Bring your questions and learn from industry experts who've been implementing successful digital campaigns across a range of industries and channels.


Learn inbound marketing from HubSpot marketing team members, HubSpot agency partners, and industry experts , with sessions to guide you through the trends and implementation.

You'll also hear from inbound marketers with experience in a variety of different sectors, offering a fresh perspective on how other businesses in Australia are succeeding with the inbound methodology.

Daniel Bertschi

Daniel Bertschi
Principal Sales Engineer

Justin Theng

Justin Theng
Managing Director
ALSOF Publishing

Ian Jacob

Ian Jacob
Search & Be Found

Tony Eades

Tony Eades
Director of Strategy
The Brand Manager

Moby Siddique

Moby Siddique
RedPandas Digital

Tasha Dal Bianco

Tasha Dal Bianco
Inbound Specialist
RedPandas Digital


WeWork, Level 3, 100 Harris Street, Pyrmont NSW 2009

Street Parking

There is 2 hour parking on Harris Street, right outside the building. It is $2.70 per hour.

If you arrive around 5:30-6:00pm you should be able to find street parking reasonably easily.

After 6pm it tends to get a little harder due to all the cafes and restaurants filling with dinner patrons. 


Parking Station

The nearest parking station is in The Star (the casino right behind the WeWork building).

Parking is $20 per 6 hours.

There are other parking stations near by as well.



WeWork is a short walk from Town Hall over the Pyrmont Bridge. 15 mins if you're a brisk walker, 20 mins if you want to enjoy the view on the way.



Bus Route 389 runs between North Bondi and Pyrmont. 



There are ferry services from Circular Quay that stop at wharves in Pyrmont.



[This is a free event]